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PRIVACY & COOKIES POLICY FOR SIDEMEN ENTERTAINMENT LIMITED

1. About us

We are Sidemen Entertainment Limited, a company incorporated and registered in England and Wales with registered address at Amelia House, Crescent Road, Worthing, West Sussex, BN11 1QR, and company number 12349593 (“we” or “us”).

Where we decide the means or purpose of processing your personal data, we are the “data controller".

What’s this notice about?

This notice explains how we process your personal data as a data controller in relation to the Sides website (www.eatsides.com) or any of our Side+ branded apps (“Sides”).  We update this notice from time to time, so please check back in on a regular basis.

Please note that other websites or services not mentioned on Side+ are not operated by us, and you should refer to the privacy policies on those websites to understand how your personal data is being used.

General administration

You have the following rights, although these rights may be limited in some circumstances:

  • Ask us to send a copy of your personal data to you or someone else
  • Ask us to restrict, stop processing, or delete your personal data
  • Object to our processing of your personal data
  • Object to use of your personal data for direct marketing purposes
  • Ask us to correct inaccuracies in your personal data

If we rely on consent to process data, or send direct marketing, you can withdraw consent by email to the address below.

2.Your Data and how we use it

General administration

We process the following information about you in order to set-up your membership account, respond to your queries, verify your membership account, collect debts, prevent fraud and protect the integrity of Side+:

  • Personal details such as full name, age and gender
  • Account details such as username, password and avatar
  • Contact information (such as email address)
  • Discord username and related confirmation questions and responses (to cross-reference Discord accounts with our list of Side+ members)

How we use it?

We rely upon the following lawful bases in order to process this information:

  • Our legitimate interests (being to improve the delivery of Side+, promote the success of our business and improve customer experience and quality of service).
  • Compliance with the law
  • Entering or performing contracts with you.

Sources

We collect this personal data from you

Transactions via Sides

We process the following information about you in order to process any orders made via Sides:

  • Full name
  • Order details
  • Delivery details (such as address)
  • Contact information (such as email address)
  • Card details

How we use it?

We rely upon the lawful basis of entering or performing contracts with you in order to process this information.

We collect this personal data from you.


Sources

We collect this personal data from you


Competitions

We process the following information about you in order to host competitions on Side+:

  • Full name
  • Contact information (such as email address)
  • Any information submitted as part of competition entries or submissions, or to process competition entries (such as addresses)

How we use it?

We rely upon the following lawful bases in order to process this information:

  • Our legitimate interests (being to improve the delivery of Side+, promote the success of our business and improve customer experience and quality of service).
  • Entering or performing contracts with you.

Sources

We collect this personal data from you.


Marketing

We process the following information about you in order to make suggestions and recommendations to you about: (i) news and updates relating to us, our partners, products, services and content; (ii) content, goods and services that may interest you; and (iii) other promotional activity and events we think may be of interest, including:

  • Full name
  • Contact information (such as email address)
  • Other information collected and clearly identifiable to you at the point of your signing up to our marketing communications

How we use it?

If required by law, we rely upon your consent in order for us to undertake this data processing activity. You can revoke your consent at any time by letting us know, including by emailing us.


In some instances (such as with some of our existing customers) the law may permit us to process your personal data in order to send marketing communications on the basis of our legitimate interests, being our legitimate business interests in marketing our activities and promoting the success of our business and our website, apps, content, products and services. If the information is not of interest for you, you can opt-out at any time by letting us know, including by emailing us.


Sources

We collect this personal data from you.


Analytics

We process the following information about you in order to analyse how Sides is being used, for troubleshooting and to make improvements to Sides:

  • Viewing activity (including pages visited, videos viewed and thumbnails clicked)
  • IP address
  • Location information
  • Browser type
  • Internet service provider (ISP)
  • Referring/exit   pages
  • Operating system
  • Date/time stamps and related metadata

How we use it?

To the extent that our analytics involve storing or accessing information on your device other than as strictly necessary for us to provide Sides to you, we obtain your prior consent.


Otherwise, we process this information, to the extent it is personal data, on the basis of our legitimate interests in understanding how you use Side+.


Sources

We use Google’s services to collect this personal data from you when you use Sides

3. COOKIES, ANALYTICS AND SIMILAR TECHNOLOGIES


Cookies, pixels and other technologies store and access data on your device to help websites and apps work. Below we explain their purpose, how long they last, and who else can access their data.  We get your consent to use them unless they’re essential for our sites, apps or services.


Most browsers allow control over cookies, for more information: Google Chrome | Microsoft Edge | Mozilla Firefox | Microsoft Internet Explorer | Opera | Apple Safari.


Cookie/data: _ga, _gat, _gid

Duration: Up to 24 months

Purpose: To collect information about how users interact with Side+ and generate reports to identify problems, understand how visitors use Side+ and improve Side+.

Access: We use Google Analytics to set these cookies. You can find out more about how Google uses data by clicking here. You can find information about opting-out here.


4. STORAGE, TRANSFERS AND DISCLOSURE


Data retention

We hold personal data for as long as necessary bearing in mind the purpose for which it was collected. At the end of the retention period, we assess whether it is necessary to continue to retain information to achieve the purposes for which it was collected. To determine appropriate retention periods, we consider the amount, nature, and sensitivity of the personal data, the potential risk of unauthorised access, and legal requirements.


Storage & Transfers

Where we use data processors outside the UK and European Economic Area, and transfer personal data to a country which does not provide an adequate level of protection, we use contracts or other safeguards which give personal data the same or equivalent protection it has in Europe or the UK.  For more information drop us a line using the contact details at the start of this notice.


Disclosure

Other than as set out above, we may disclose your personal data:

  • Where required by law, government, competent authorities or the courts or to establish, exercise or defend our legal rights, and for the purposes of preventing crime and fraud (for example, we may share personal data with our professional advisors, investigators, or credit reference agencies).
  • With members of our corporate group, insurers and advisers, as necessary for the purposes set out in this notice.
  • With our service providers, suppliers and subcontractors, provided that they only use that personal data on our instructions and not for their own independent purposes. For example, we use Vimeo OTT to power Side+ and provide customer support. You can read more about how Vimeo uses your personal data here: vimeo.com/privacy. We also use third party payment providers, email service providers, and analytics companies.
  • If involved in an investment, merger, acquisition, or sale of our organisation or assets, personal data we hold may be shared on the basis of the legitimate interests of us, our shareholders, customers and other parties to a transaction, unless those interests are outweighed by prejudicial impacts upon you.

CONTACT DETAILS

jordan@916management.com